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NAPIT Part P Registered Electrician City & Guilds Qualified

Emergencies

JPW Electrical offers an emergency service subject to availability.

It is only myself, that is Jon Woods, proprietor of JPW Electrical Services, who deals with emergency call outs & I have to eat, sleep & have family time.

If I can get to you I will. One thing I will NEVER do is to say that I will turn up and then fail to do so. If I am unable to help you at the time I will tell you. Occasionally I am able to solve a problem or offer a solution via the telephone that means you do not require an emergency visit or indeed a visit at all (hopefully you will remember who helped you out in the middle of the night & return to me should you need an electrician in the future). If I get delayed I will extend to you the courtesy of a telephone call and let you know what is happening.

Our Office hours are:

07.45 – 17.00 Monday to Friday

Closed all day Saturday & Sunday.

If you have an emergency outside of these hours please contact me on my mobile telephone.

Also, if you reach the office answerphone, please try my mobile telephone. I will happily call you back if call cost is a concern. You can also text me should you wish for me to call you & I will gladly do so as soon as possible.

If you do not get an answer from my mobile, please leave a message or try again later. This phone is NEVER turned off but for safety and legal reasons I will not answer if I am driving.

Charges

I DO NOT have a call out charge, as I do not agree with charging a customer for knocking on the front door and then charging them per hour after that.

JPW Electrical has a minimum charge applied to all jobs, which covers at least ONE hour attending to the emergency requested. Please contact me for current rates.

Sometimes I may apply discretion to the minimum charge if the repair is simple and only takes a few minutes.